The healthcare landscape has continued to evolve throughout the years, and the COVID-19 pandemic has had an immense impact on what quality patient care looks like today. From a provider-driven world to a more progressive, patient-centric healthcare system, learning how to navigate this new normal has been critical for improved health outcomes. The COVID-19 pandemic has highlighted how agile health IT workflows can impact patient experiences for the better.
Our VP of Partnerships, Zak Pines, talks with JoAnne King, Healthcare Advisory Services Director at Coastal Cloud, to reflect on how things have evolved since we last met with JoAnne and Jim Stalder, Chief Technical Architect, back in early April 2020 during our Partner Perspectives on COVID-19 Series.
Watch our open discussion on the healthcare landscape then and now, and learn how organizations can combine the power of Formstack and Salesforce Health Cloud to unify the patient experience and improve processes.